All cancellations or requests for changes must be made in writing and emailed to training@vhia.com.au. If no written notification is received, the full fee is applicable on rescheduling.
Provided that written notification is received more than seven (7) working days prior to the commencement date of a scheduled course, program, seminar, or training service, you may request one of the following:
  1. A refund of fees on cancellation.
  2. Transfer to another course, program, seminar, or training service, subject to availability.
  3. Substitution of another person to attend the nominated training in the place of the person enrolled.
If a written request is received less than seven (7) working days prior to the commencement date of a course, program, seminar, or training service, the following will apply:
  1. No refund of the fees on cancellation.
  2. Upon re-enrolment of the person, another payment of full course fee is applicable.